Ecompter From January 2013 till December 2013 (1 year) As Dev-Team Lead
Ecompter
is a Helsinki based tech company that develops solutions for sustainable hotel.
As a client, firstly I had to develop the functional design strategy for their carbon footprint calculator application.
Road mapping of Technology and Business for strategy/sales/proposals/migration.
We had different teams there. I was also resposible for Talent acquisition, retention & development.
Besides dev-team it was followed by test case design and integration testing.
I had to negotiate with the Clients about the daily progress.
I had also developed a 3-member java team where under my leadership; we worked on developing several hotel specific tools that includes communication tools and a utility tracker.
Setting up a Customer Care environment from scratch. Defined the development processes to the Customer Care operators.
I also work closely with ICT service providers, as i believe that business alignment is best realized by combining services and management.
Later on, I had to take care of their website re-design task as well.
Maintain and track the quality issues when a project is finished.
Preparing and setting up a training environment.